Tom Murphy, director of the Human Resiliency Institute at Fordham University in New York
Friday, May 23, 2008
Passenger Terminal Today .com
PODCAST: After the attacks on 9/11, survivors were helped by the Human Resiliency Institute
at Fordham
University in New York. Director Tom Murphy explains how similar techniques are being used to provide airport workers at JFK with the personal tools to improve the airport experience for passengers and workers alike.
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